Orders are usually ready to ship within 1-5 business days after payment is completed, unless the item is custom-made or out of stock. Delivery times vary depending on your location, with most international packages arriving in 1-3 business days.

Yes, we offer custom-made dresses! Please allow 2-3 weeks for preparation. Custom orders are final sale and cannot be returned or refunded.

Once your order has shipped, you will receive a tracking number via email. You can track your parcel using the provided tracking link.

We recommend providing a secure shipping address when placing your order, as we are not responsible for lost, stolen, or damaged packages once they leave our studio. If your package is unclaimed due to an incorrect address, we can resend it for an additional shipping fee.

If you are not satisfied with your item, you can contact us within 14 days of receiving your package for return instructions. A full refund (excluding shipping costs) will be processed within 10-15 business days once we receive the returned item.